Study Concludes Asus Makes Most Reliable Laptops

Posted on November 26th, 2009. Written by Rico.

On The Gadget Blog last week, I wrote about a laptop reliability study that crowned Asus king, Toshiba it’s queen, and Sony the prince. At the other end are Acer, Gateway, and HP.

The brands as ranked by SquareTrade’s study:

Asus
Toshiba
Sony
Apple
Dell
Lenovo
Acer
Gateway
HP

Visual aids (click thumbnails for full-size version):

As you can see, the following trends are clear:

The more expensive a laptop, the more reliable it is
1 out of 3 laptops totally fail after 3 years
5.8% of Netbooks—the cheapest category surveyed—fail within the first year
1 out of 4 netbooks malfunction (not totally fail) after 3 years of use

For more details on SquareTrade’s study, including methodology, check out the PDF here.

This entry was posted on Thursday, November 26th, 2009 at 11:40 am and is filed under Surveys. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. You can leave a response, or trackback from your own site.

Rico

Rico Mossesgeld is the founding editor of Technograph. Learn more about him at rico.mossesgeld.com/about.

http://www.glennong.com Glenn | Glich’s Life

Now I’m thinking what will HP do to pull their ranking higher! Tsk!

http://technogra.ph Rico

You work at HP diba? What is the company’s reaction?

http://www.glennong.com Glenn | Glich’s Life

I don’t know. We don’t know anything from the consumer products people. We’re in the services kasi eh. New products and product launches aren’t communicated to us either.
Aaron Chan

This has got to be a joke, I own an Asus laptop and its hinge keeps breaking down, they are also heat magnets + service for Asus is really really bad, it take more than a month to get a hinge cover replaced.