Comments on: What We Missed: NTC Memo Requires Better Service from Telcos

By: Wanted: A Better Way to Report Poor Service by the Telcos to the NTC

Wanted: A Better Way to Report Poor Service by the Telcos to the NTC — Wed, 29 Jul 2009 01:00:52 +0000

[...] after reporting about the newest NTC memo prescribing minimum failure rates to telcos, reader jpbl1976 reported: I’ll be surprised if the telcos ever manage this. As I was typing this [...]

By: Last Week’s Top Stories

Last Week’s Top Stories — Sat, 25 Jul 2009 23:31:25 +0000

[...] What We Missed: NTC Memo Requires Better Service from Telcos [...]

By: jpbl1976

jpbl1976 — Mon, 20 Jul 2009 13:41:07 +0000

I’ll be surprised if the telcos ever manage this. As I was typing this comment, I tried using my SMART mobile to call my landline and got a connection failure. This happens 4 out of 10 times for me and I can literally see a SMART cellsite outside my window. It’s ridiculous. The NTC should get SMART and Globe to improve their drop or failed-to-connect calls rate to just 10% first before they release a memo mandating a 4% rate, which is worse than a pipe dream. The NTC is a joke. It has never had any teeth so what’s the point of even coming up with a memo they can’t enforce? They’re doing this to tick boxes so their civil servants can collect their GSIS pensions when the time comes. What’s needed is more competition — and no, Sun doesn’t count because its service is even crappier than the other two’s.