Why I’m Stuck With PLDT myDSL

Posted on April 2nd, 2009. Written by Rico.

sky-cable-broadband Ok, I’m being a fair-weather friend here: There are times when my PLDT myDSL connection works really well, at speeds advertised by the telecom, and you’d never hear me complain. Yet over the past two weeks, I’ve had to deal with disconnections and waiting minutes for web pages to load. And here I am writing a post complaining about it.

It’s become so irritating that I decided to try switching to Sky Broadband. Unfortunately, a call to the customer service line (631-0000) revealed that the service still wasn’t available in my area—despite the fact that I have Sky Cable. Hopefully, Sky is working to expand its broadband coverage as I write this.

On the other hand, the unavailability of Sky Broadband could be a good thing. No internet service provider in the Philippines is free from issues or complaints. I think it’s because these providers, eager to get more paying customers, aggressively get more people to sign up for their services. Even if there’s no noticeable increase in their ability to handle more users.

Perhaps when Sky Broadband is finally available in my area, and I get to sign up for it, the service will be generally reliable and as fast as claimed. How long will worry-free internet connectivity remain a dream in the Philippines?

(On a side note, I’m currently located in Parañaque. As I’ve mentioned above, my PLDT connection isn’t working well. That’s why I’m looking for alternatives. Feel free to suggest one by leaving an opinion below)

This entry was posted on Thursday, April 2nd, 2009 at 10:30 am and is filed under Analysis. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site. You can leave a response, or trackback from your own site.

Rico

Rico Mossesgeld is the founding editor of Technograph. Learn more about him at rico.mossesgeld.com/about.

Zach

If you have the $$$ get 2 ISPs at the same time and plug it in a dual wan router. With that you’ll never get disconnected forever! (Unless both ISPs sucked at the exact same time) LAWL
http://xpressmusic.wordpress.com Jonathan

I heard from my cousin that happens to live in Parañaque that Smart Bro is pretty good. He can leave the house with the *torrents* downloading and he does not experience any slowdowns or disconnections. He also told me that he usually gets more speed than what is advertised. Maybe you can try them also.
http://xpressmusic.wordpress.com Jonathan

BTW, I’m also subscribed to Smart Bro – Canopy and I’m quite satisfied with my whole year subscription. CHeers!
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tups

Im currently with Skybroadband. I assure you, you are better off staying with PLDT. I havent had a decent signal for 2 weeks now. Overall service has deteriorated since last year (signal quality and customer support). You’d be lucky if you can get through their hotlines to complain.